1. The order is considered that, only after written confirmation by e -mail.2. At the time of the order must be paid at least 50% of the total order, including VAT.3. If the goods you ordered is not available, the delivery time is the minimum to be considered in 10 business days, excluding shipping time.4. The timing of delivery , will start from the moment we receive the balance of the shipment to our account.5. The balance of the order must be done before shipment and the goods will be sent by us , only after receiving the funds in my account.6. Your order will be refunded only for reasons related, exclusively, to the defectiveness of goods.7. Our company can sell only to persons or companies in possession of VAT